Terms of service
Last updated: July 29, 2026
1. What KOTSU is
KOTSU (kotsu.shop) is a subscription-based software service for makers of custom costumes (fursuits, cosplay and related crafts) and their clients. KOTSU provides listing pages, request forms, commission tracking tools and record-keeping. KOTSU is not a party to any commission contract: every commission is an agreement directly between a maker and their client.
2. No payment intermediation
KOTSU does not process, hold or transfer commission funds. Payments for commissions happen directly between client and maker, using the means they agree on. KOTSU only records the payment schedule and the payments the maker declares. The KOTSU subscription itself is billed in EUR through Stripe.
3. Maker accounts
Makers must provide accurate information, own the rights to the work they display, and honor the terms of service they publish to their clients. Portfolio content must be the maker's own handmade work; work generated by AI systems may not be listed. KOTSU may suspend accounts that break these rules or that are used fraudulently.
4. Clients
Clients do not create accounts. By sending a request, a client accepts the maker's published terms (the accepted version is recorded) and confirms the information provided is accurate. The tracking link a client receives is personal; anyone holding the link can view the page.
5. Content and privacy of references
Reference sheets and progress photos are stored privately and shared only between the maker and the client of the commission. Public content (portfolio, reviews, profile) is published by makers and reviewed clients under their own responsibility.
6. Reviews
Reviews can only be posted for delivered KOTSU commissions and are marked as verified. Reviews must be honest and may not contain unlawful content. KOTSU may remove reviews that break the law or these terms, and does not edit review content otherwise.
7. Subscriptions and billing
Maker plans (Studio, Pro, and legacy Founder) are billed in advance, monthly or yearly, via Stripe. Plans can be cancelled at any time from the customer portal and remain active until the end of the paid period. Fees already paid are non-refundable except where the law requires otherwise.
8. Disputes between makers and clients
Commission disputes are between the maker and the client. KOTSU provides both parties with the recorded history (terms versions, approvals, messages, payment records) and cooperates with lawful requests, but does not arbitrate, refund or guarantee commissions.
9. Liability
KOTSU is provided as is, without warranty of uninterrupted availability. To the extent permitted by law, KOTSU's liability is limited to the subscription fees paid over the last twelve months. Nothing in these terms limits liability that cannot be limited under French law.
10. Governing law
These terms are governed by French law. The publisher is Rahimi Anis, sole trader, 173 rue de Courcelles, 75017 Paris, France (SIREN 980 419 956). Contact: contact@kotsu.shop.